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Call Before You Dig

The natural gas delivered to your home or business arrives through an intricate network of underground pipelines. They underlie the SourceGas service area like a massive spider web. The infrastructure supporting your neighborhood lies right there with them - conduits for communication, electric power and cable television often surprise those who fail to think before they dig. Far too often, a potential accident or pipeline break is just a careless backhoe, bulldozer, jackhammer or shovel away.

Call Arkansas One-Call System

The Arkansas One-Call System is a statewide organization that makes locating lines easy. They operate a computerized notification center that establishes an important link between excavators and underground line operators like SourceGas. To use this free service, call Arkansas One-Call at 1-800-482-8998 a minimum of two days before you plan to dig. Your call sets the following process in motion:
  • Operators with underground facilities in the area where the excavation is planned are notified. This includes natural gas and power utilities, communications companies, and cities and towns.
  • Within 48 hours after being contacted, operator crews either mark their underground facilities with color-coded paint marks or flags, or tell the excavator they have no lines in the area.
  • The underground facilities are identified for the excavators follows:
Red Electric Yellow Gas, oil or steam
Orange Telephone/TV Blue Water
Green Sewer Pink Temporary survey markings
White Proposed excavation    

Helpful Digging Hints

Unless you're a professional, don't use excavation equipment in your yard. Do your digging with hand tools or enlist the assistance of a contractor. Please keep in mind that natural gas lines may be only a few inches underground. If you damage gas pipelines without having the lines located, you will be liable for repair costs and lost gas.